2019 Director’s Program
Leverage Your Emotional Intelligence
2019 DIRECTOR'S PROGRAM
Focus: Leverage Your Emotional Intelligence
LEADER AND FACILITATOR: Kimberly Smith-Jentsch, associate professor of management, Crummer Graduate School of Business, Rollins College.
TIME: Sunday, Oct. 13, 8 AM-5 PM
COST: $595
REQUIREMENTS: At least five years of experience at the director’s level
2019 EMBA EDGE
Focus: Must-knows of the EMBA world
SPEAKERS: Expert program leaders
TIME: Sunday, Oct. 13, 8 AM-5 PM
COST: $495
PARTICIPANTS: Those members who are new to the industry

It’s a busy day – your meeting starts in 10 minutes, but a staff member walks into your office. Upset, the staff member wants to talk about a co-worker who is not meeting deadlines on a team project. You begin to feel anxious about the conversation. How do you respond?

Each day, program directors face stressful new situations and sometimes very unexpected twists while at the same time handling a host of current expectations. The more successful the dialogue with the myriad of stakeholders – deans, staff, students, faculty, alumni, and more – the more successful the outcomes.

Enter a powerful tool to support your success: emotional intelligence.

EMBA directors can gain a deeper understanding of emotional intelligence and hone their skills by attending the 2019 Director’s Program, Leverage Your Emotional Intelligence.

Widely acknowledged as critical for professional success, emotional intelligence involves recognizing and regulating your emotions, as well as nurturing your ability to empathize with others and to interact with them effectively. Research shows that professionals with higher levels of emotional intelligence are more motivated, manage stress better, and are more likely to improve their performance than those professionals who lack emotional intelligence.

Targeted especially for EMBA directors, the program offers a convenient way for you to further build your emotional intelligence while also benefiting from the experiences of your peers. It also addresses the professional development needs of EMBA directors: In a recent survey, they identified the areas of influence and communication as priorities for ongoing education.

The highly interactive 2019 Director’s Program will include activities and exercises that demonstrate the power of emotional intelligence and offer opportunities to practice the principles. Specifically, you will learn:

  • How to cognitively re-frame situations to "keep your cool"
  • How to practice mindfulness to maintain your focus on the "here and now"
  • How to "read between the lines" when listening to others
  • How to become more "emotionally fluent" in expressing yourself to others

For a closer look at the content and the day’s activities, check out the 2019 Director’s Program agenda below.


Skillful guidance

Kimberly Smith-Jentsch

As a psychologist and a faculty member in management, Kimberly Smith-Jentsch will apply her interdisciplinary expertise as Director’s Program leader and facilitator.

Associate Professor of Management at Rollins College Crummer Graduate School of Business, Smith-Jentsch teaches emotional intelligence and organizational behavior, research methods, and statistics. Her research focuses on emotionally intelligent team leadership, mentoring, and communication skills such as assertiveness. Her work has appeared in the Journal of Applied Psychology, Personnel Psychology, Journal of Organizational Behavior, Journal of Vocational Behavior, Human Factors, and Organizational Dynamics. A fellow of the Society for Industrial and Organizational Psychology, Smith-Jentsch served on the editorial board for the Journal of Applied Psychology for 10 years and currently serves on the editorial board for the Journal of Business and Psychology.

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Before joining Rollins College, Smith-Jentsch served as director of the Ph.D. program in industrial and organizational psychology at the University of Central Florida, as well as a civilian research psychologist for the U.S. Navy. Throughout her career, she has received more than $10 million in contracts and grants from agencies such as the U. S. Navy, the state of Florida, the Federal Aviation Administration (FAA), and the National Aeronautics and Space Administration (NASA). She also received several awards for her work including the M. Scott Myers Award for Applied Research in the Workplace in 2001 and 2013, the Dr. Arthur E. Bisson Award for Naval Technology Achievement in 2000, and the NAVAIR Senior Scientist Award in 2000.

Smith-Jentsch has facilitated more than 100 training workshops for leaders and team members on the topics of emotional intelligence, assertive communication, and team self-correction. She also frequently consults with organizations employing teams that work in high-risk environments, such as aviation and aerospace, health care, the military, and law enforcement.

Smith-Jentsch received her bachelor’s degree from the University of Toledo, her master’s degree from the University of Central Florida, and her Ph.D. from the University of South Florida.

Registration
You must register for the Director’s Program when you register for the EMBAC Conference. Only members with five years of director-level experience are eligible to attend the Director’s Program.

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This program will help EMBA leaders as they discover their innovative spirit and strive to move their dreams for the future closer to reality. The program:

  • Examines the implications of transformation for leaders
  • Offers a platform for discussion on ways to build growth in changing environments
  • Explores the process of identifying, formulating, and validating value propositions for promising new opportunities

Joseph Pistrui, professor of entrepreneurship and innovation at IE Business School, serves as the guide for this discovery process. Pistrui has helped numerous leaders and their organizations become more systematic about developing a range of entrepreneurial behaviors that support innovation. He currently leads the Nextsensing Initiative to distinguish the requisite mindset and skillset that underpins entrepreneurial behaviors, as well as helping make them accessible to leaders and their teams who are interested in more innovation-based growth and new business development.

Pistrui has more than 30 years of management experience, first as a general manager with the FMCG division of Bristol-Myers Squibb in the United States, and more recently through his work with a range of organizations on a global scale. His work integrates experience from the practice of management with a wide-ranging set of theories and focuses on the “entrepreneurial problem” of innovation-based growth and new business development.

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EMBA Edge: Navigating the EMBA World

New to the EMBA industry? A one-day preconference program, EMBA Edge offers you a quick and efficient way to learn about all-that-is-EMBA, improve your on-the-job performance, and meet fellow EMBA colleagues who face similar challenges.

EMBA Edge will help you:

  • Better understand your role and its relationship to the many EMBA Program stakeholders – deans, faculty, students, alumni, staff from other programs, and corporate contacts, to name a few
  • Learn more about stakeholder expectations, including a deep dive into the future EMBA student
  • Gain insights into current and anticipated key industry issues – tuition reimbursement, global integration, technology application, curriculum innovation, return on education – and learn how to maximize your influence and impact
  • Build a strong network that you can tap long after you leave the conference
  • Discover new resources that can help you do your job better

The one-day session will take place Sunday, Oct. 13, a day before conference sessions begin, and it features a veteran team of EMBA members as presenters. For more details about the day, check out the agenda below.

Registration
Don't miss the opportunity to earn your edge: Register early! When you register for the conference, just remember to check the EMBA Edge section on the registration form.